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DATA PRIVACY & SECURITY

Privacy Policy

Effective Date: September 23, 2026 • GDPR (EU) & CCPA (California) Compliant • Version 2.4
Our Core Privacy Pledge to Dealers

We will NEVER sell, rent, or monetize your dealership inventory photos, customer trade-in data, or dealer contact lists. Photos uploaded are processed exclusively on secure, ephemeral GPU pipelines to render your virtual showroom photos and are never shared with competitor lots.

ON THIS PAGE

  • 1. Information We Collect
  • 2. Processing of Vehicle Photos
  • 3. Zero Data Reselling
  • 4. Sub-Processors & Partners
  • 5. Data Retention & Erasure
  • 6. GDPR Compliance Rights
  • 7. California Privacy (CCPA)
  • 8. Cookies & Analytics
  • 9. Security Safeguards
  • 10. Contact Our DPO

1. Information We Collect

To provide high-efficiency automotive studio services, CarDealerStudio collects:

  • Account Credentials: Work email address, dealership name, company website, and display plate preferences when you register via Google OAuth or email sign-in;
  • Customer Media: Vehicle photographs, lot shots, and digital assets you upload to the studio workbench;
  • Billing Information: Payment transactions are handled directly through our PCI-DSS Level 1 certified billing partner, Stripe. CarDealerStudio never stores raw credit card numbers or CVC codes on our servers;
  • Technical Logs: IP address, browser user-agent, operating system, and generation response latency for abuse prevention and service monitoring.

2. Processing of Vehicle Photographs & AI Inference

When you upload photos to CarDealerStudio:

  • Strict Purpose Limitation: Your images are ingested into dedicated GPU instances (hosted in US-East data centers) solely to execute edge detection, segmentation masking (BiRefNet), and studio lighting diffusion (FLUX Fill Pro);
  • Zero Public Disclosure: Photos are not indexed in public galleries, search engine crawlers, or shared with third-party automotive aggregators without your express action;
  • Model Training Opt-Out: Customer vehicle uploads are not used to train generalized foundation models for public commercial exploitation.

3. Zero Data Reselling Guarantee

Unlike legacy automotive syndication portals that monetize dealer data, CarDealerStudio does not sell, lease, or broker your dealership data, vehicle photos, or contact information under any circumstance. Our business model is 100% transparent SaaS software subscriptions and booster packs.

4. Third-Party Sub-Processors

We work exclusively with audited, industry-leading infrastructure providers:

  • Stripe, Inc. (USA): Payment checkout, subscription billing, and tax calculation. PCI-DSS Level 1 certified;
  • Cloudflare, Inc. (USA): Global CDN acceleration, DNS management, and edge DDoS protection;
  • Supabase, Inc. (USA): Cloud database infrastructure and encrypted authentication management;
  • Fal.ai (USA): Serverless visual diffusion processing and GPU inference.

5. Data Retention & Ephemeral Storage

Rendered HD vehicle packs are retained in temporary high-speed cache for a period of 7 days to allow your team to download ZIP archives and review outputs.

After 7 days, temporary cache files are automatically purged from active edge storage. Account profile settings (dealership name, plate presets, credit balances) remain saved to your secure profile until you request account closure.

6. European GDPR Compliance & Your Rights

For users operating in the European Economic Area (EEA) and United Kingdom, you possess statutory rights under the General Data Protection Regulation (Regulation (EU) 2016/679):

  • Right of Access (Art. 15): Request a copy of personal information we maintain regarding your account;
  • Right to Rectification (Art. 16): Correct inaccurate dealer or business information;
  • Right to Erasure / "To Be Forgotten" (Art. 17): Request the permanent deletion of your account and all associated imagery;
  • Right to Restrict Processing (Art. 18): Restrict the processing of your data under specific conditions.

7. California Consumer Privacy Act (CCPA/CPRA)

California residents possess specific rights under the CCPA/CPRA. CarDealerStudio certifies:

  • We do not "sell" personal information as defined by California law;
  • We do not "share" personal information for cross-context behavioral advertising;
  • You may exercise your right to know or delete data by contacting our compliance office without discriminatory pricing.

8. Cookies & Local Browser Storage

CarDealerStudio uses essential cookies and browser localStorage strictly for authentication persistence, session management, and remembering your selected showroom preset and vanity plate styling. We do not deploy intrusive third-party cross-site advertising trackers.

9. Security Safeguards

We implement industry-standard 256-bit TLS/SSL encryption for all data in transit between your browser and our API endpoints. Internal infrastructure is protected by Cloudflare WAF, role-based database access (Postgres RLS), and API key segregation.

10. Contact Our Data Protection Officer

To exercise your privacy rights, request data erasure, or submit inquiries, contact our Data Protection Officer:

  • Email: [email protected]
  • Response SLA: Official privacy inquiries receive formal confirmation within 48 business hours.
  • Address: CarDealerStudio, Inc., Attn: Privacy Office, 1209 Orange St, Wilmington, DE 19801, USA
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